URGENT CUSTOMER ISSUE
with Aviation Docs

WHAT TIME IS IT?

Is the current time between 8am and 5pm EST (12:00 to 21:00 ZULU) Monday to Friday?

YES: PASS THE CALL TO ON-BOARD DATA SYSTEMS TECH SUPPORT AT  +1 450-476-1420

NO:   PASS THE CALL TO ON-BOARD DATA SYSTEMS TECH SUPPORT AT  +1 450-476-1420 and leave a voice message or click 1 for Emergency call to OBDS Cellular

IF no answer and still having problem, might be Server Down, PASS THE CALL TO CRC Agent AT 1-514-447-3456 (toll free 888-796-8364) -- This is a 24 hour hotline (CLOUDOPS) -- 

SAY TO OPERATOR:

"OBDS SERVICE IS DOWN, PLEASE FIX IMMEDIATELY ACCORDING TO RUN BOOK INSTRUCTIONS FOR OBDS SYSTEM DOWN"

PROBLEM PERSISTS ?


CALL IN THIS ORDER....

+1 (450) 280-1943 - Jeremie Bedard - IT Technical Engineer
+1 (450) 275-4428 - Roger Sarazin -  Manager Customer Care
+1 (514) 703-7815 - Carolyn Gauthier - Technical Customer Care
+1 (514) 473-7250 - Charles Guerin - CEO